Meter Reading

STEP 1   Locate your meter box, generally found towards the front of a property, near the street. The box is sometimes in a direct line with the main outside faucet. It is housed in a plastic box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.

STEP 2   On the face of the meter, there is digital display of numbers. For our residential meters, the display registers usage down to one hundreth of a gallon. Read the number display from left to right; this is your meter reading. Compare that reading to the current or present reading on your water bill. Charges for the amount of water consumed are calculated by our computer program each billing period. 

STEP 3   Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.